Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
There is FINALLY a strong movement to center [multilingual] learning in our teaching practice!
A2A+ Participant
Teacher Leader
I am sincerely grateful for their commitment to Florida’s education system. It has been an honor and privilege to work with you and your team for the benefit of our students and Florida’s economy.
Pam Stewart
Commissioners, Florida Department of Education
As a technical service provider, MGT has closely and strategically collaborated with teachers and leaders from within our district to analyze data, identify strengths and opportunities for improvement within the lowest performing student subpopulations, and develop plans for implementation with a narrow focus on the highest impact levers. MGT closely collaborates to build capacity of educators, progress monitor goals, and adjust course, as needed.
Ronnie Cantu
District Leader, Harlandale ISD
MGT has been a great partner! Not only has my personal leadership enhanced since working with them, but our school as a whole has grown and improved in instructional and operational practices based on the personalized coaching and support provided by MGT.
Abe Hege
Principal, Guilford County School District
MGT’s expertise has been extremely valuable as we transition to a new ERP. I truly appreciate their professionalism, expertise, teamwork, and continued focus and dedication to improving all aspects of our department’s cost allocation functions.
DHW Financial Management
Idaho Dept. of Health and Welfare (DHW) & State of Idaho Controller's Office (SCO)
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
Of all the turnaround candidates, MGT was the group we had confidence in to rely on to get the job done.
Suzanne Morey
Pueblo Public Schools
MGT helps us identify our problems, and they bring solutions to the problems that are in the best interest for VIPA… MGT is taking that long-term personal relationship and partnership approach which we value greatly at VIPA.
Nicole L. Scatliffe
Director of Information Technology, Virgin Islands Port Authority
I use the Bento Survey Explorer to understand where folks are using high-quality curriculum and am able to link this to student performance outcomes on the Bento Dashboard to identify gaps or differences in district performance.
Tara McDonald
Partnerships Manager, Teaching Lab
Success Stories
Impact & Insights
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